Every Bloom Tells A Story … What to Know Before You Order

Ordering luxury flowers should feel confident, not complicated. From delivery to Naples' gated communities to our freshness guarantee and bespoke wedding design, we answer all your most important questions here. Your complete guide to sending the perfect arrangement with total peace of mind.

Every Bloom Tells A Story … What to Know Before You Order
Grace & Blooms — bringing Naples luxury and artistry to life with every arrangement.

Ordering flowers should never feel like a leap of faith. You want to know they’ll arrive when promised, that they’ll look every bit as exquisite as imagined, and that they’ll hold their beauty long enough to make the moment unforgettable. You want assurance that what you send reflects care, not compromise.

That’s why we’ve gathered our most important answers here. From how delivery works in Naples’ gated communities, to what makes our designs last in Florida’s coastal climate, to how we guarantee freshness and elegance with every arrangement, this page is designed to quiet the questions before they even form.

Think of it as your shortcut to peace of mind: the details that transform hesitation into confidence, ensuring that every order from Grace & Blooms feels as thoughtful, reliable, and refined as the flowers themselves.


Ordering, Delivery & Service

What happens if the recipient is not home?

It’s a common concern for anyone sending a gift in our region, from the high-rises in Pelican Bay to the private residences in Port Royal. You want assurance your thoughtful gift will be received safely.

Our delivery promise is simple: every arrangement is placed in a secure, protected location, and we notify the recipient for immediate retrieval.

To ensure the highest level of care, every delivery is handled by our dedicated team. Before arriving, we attempt to confirm availability. If the recipient is unavailable, our driver assesses the location to find a safe, shaded spot, then leaves a detailed message explaining where the flowers are. If a secure location isn't possible, we will coordinate a complimentary re-delivery.

You can rest assured your gift will be handled with the care and discretion expected in Naples, a seamless experience from our studio to their hands.

What are your hours & contact information?

We believe direct, personal access is essential for a boutique service experience, and it's important to know when you can reach us.

Our Naples studio is open Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM, and you can reach us at (239) 228-4919 or emily@graceandbloomsnaples.com.

We monitor both our phone and email closely during business hours. While Sundays are reserved for rest, we can often accommodate pre-planned weddings or special events with advance notice. When you contact Grace & Blooms, you're speaking with the Naples-based artists who will bring your vision to life.

What areas do you deliver to?

Given the many distinct communities across Southwest Florida, it’s a crucial question. From the beachfront estates of Marco Island to the golf club communities in Bonita Springs, clients need to know if we serve their specific address.

We provide hand-delivery service throughout Naples, Marco Island, and Bonita Springs, ensuring every neighborhood receives our signature boutique experience.

Our team is intimately familiar with the region, making deliveries from Spanish Wells to Hideaway Beach with equal care. If you're ever unsure whether an address is within our zone, simply ask; we are here to help. Our goal is to ensure that wherever your loved ones are on the Paradise Coast, they can receive flowers that feel truly unforgettable.

How do you handle delivery to a gated community?

Navigating the secure communities of Naples and Marco Island is a core part of our expertise. Each one, from Grey Oaks to Mediterra, has unique protocols, and a seamless delivery requires thoughtful coordination.

We coordinate directly with the recipient or the gatehouse to ensure every delivery is smooth, discreet, and professional.

Our process is built on proactive communication. In most cases, our driver contacts the recipient before arrival, allowing them to authorize us with security. For many communities we frequent, our team is known by the gatehouse staff, which helps facilitate a smooth entry. If any extra steps are needed, we handle the coordination so no detail is overlooked.

Your gift will arrive on time and with the discretion these exclusive communities demand, making the experience feel effortless for both you and your recipient.

Do you offer same-day delivery?

Our focus is on creating a truly custom, artistic arrangement for every client. This level of bespoke design means each order is crafted with care and intention in our Naples studio.

We focus on artistry and quality, which means we design every arrangement to order and do not guarantee same-day delivery.

This approach ensures that your gift is a personal statement, never rushed. If you have an urgent request, please call us directly. Depending on our design schedule and flower availability, we may be able to accommodate you. With Grace & Blooms, you’re choosing a bouquet crafted with purpose, ensuring the final result is always worthy of the occasion.

Do you provide a photo confirmation of the arrangement?

Absolutely. We believe that when you invest in a premium floral arrangement, especially from a distance, you deserve complete transparency and peace of mind.

We provide a complimentary photo of your specific arrangement before it ever leaves our Naples studio.

This is a cornerstone of our service model. Once our designers have finished crafting your order, we send you a photo so you can see exactly what your recipient will receive. It’s an important step that ensures the gift you envisioned is the gift that arrives.

What is your delivery fee?

As part of our commitment to a seamless luxury experience, our delivery pricing is structured for clarity and value.

We offer complimentary hand-delivery for our Deluxe ($169) and Premium ($239) arrangements, while a flat $20 fee applies to our Standard tier ($119) across Naples, Marco Island, and Bonita Springs.

This structure ensures that every arrangement, regardless of size, is personally handled by a member of our Naples studio team. For our more substantial designs, we consider this final, careful step a courtesy that is integral to the gift itself. You can be confident that the journey from our hands to theirs is the final, elegant touch on your thoughtful gesture.

Is it appropriate to tip the delivery driver?

It's a thoughtful question that shows you appreciate the level of service involved in a hand-delivery.

Tipping is never expected, but it is always appreciated as a kind gesture for exceptional service.

Our clients who choose to tip typically give between $5 and $20. You can be assured that 100% of any gratuity goes directly to the driver who handled your delivery with care. Whether you choose to tip or not, our promise remains the same: your flowers will always be delivered with the utmost professionalism and care.

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Our Flowers, Design & Quality Promise

Do you use artificial or silk flowers?

Our entire brand is built on the unique emotional impact that only real, living flowers can provide.

No. Every Grace & Blooms arrangement is created exclusively with fresh, premium flowers sourced for their natural beauty and vitality.

Our work is rooted in the authenticity and artistry of nature. In our Naples studio, every stem, from a lush hydrangea to a sculptural orchid, is carefully conditioned to ensure it looks stunning upon arrival. With us, you can always trust that what you’re sending is real, vibrant, and designed to leave a lasting impression.

Do you sell bulk or wholesale flowers for DIY projects?

We specialize in providing a complete, ready-to-display floral experience. Our focus is on the art of design, transforming individual stems into a finished masterpiece in our Naples studio.

No. We are a boutique design studio and focus exclusively on creating finished, custom arrangements.

Our service is for those who wish to gift a complete, intentional piece that is ready to impress. If you are planning a large celebration, we would be delighted to work with you to design a cohesive look, saving you the work of arranging it yourself.

Can I get a simple dozen roses in a box?

Our philosophy is that roses achieve their fullest beauty when thoughtfully composed within a larger design. We love incorporating them as a key element that adds romance and a classic sense of luxury.

We don’t offer boxed dozens; instead, our premium roses are masterfully designed into full, abundant arrangements that tell a more luxurious story.

Our signature Standard ($119), Deluxe ($169), and Premium ($239) arrangements all feature high-quality roses woven into a richer composition of complementary blooms and textures. This approach elevates your gift, making it feel personal and uniquely crafted. When you send roses from Grace & Blooms, they arrive as part of a complete artistic statement.

Do you offer free delivery?

To provide clarity and the best possible value, we structure our delivery service based on the size of the arrangement.

Delivery is complimentary for our two most popular tiers: the Deluxe ($169) and Premium ($239) arrangements. While a flat $20 fee applies to our Standard tier ($119).

This transparent structure ensures every delivery across Naples, Marco Island, and Bonita Springs is handled in-house by our dedicated team. For our more substantial designs, we are pleased to include this professional service as a courtesy, ensuring the final step of your gift is as seamless as the first.

Why are your flowers more expensive than those at the grocery store?

It’s helpful to think of it as two different floral options, each with its own purpose. Our focus is on providing a full-service, boutique floral experience from start to finish.

Our pricing reflects the combination of premium-grade flowers, bespoke design, and the dedicated, in-house service you receive with every order.

Our process begins with sourcing flowers from top growers, which are then professionally conditioned for longevity in our Naples studio. Each arrangement is designed to order, styled in a quality vessel, and delivered by our team to ensure it arrives in perfect condition. With Grace & Blooms, you are investing in artistry, quality, and the lasting impression your gift will make.


Weddings, Events & Custom Designs

Do you do weddings and events?

Yes. We specialize in bespoke floral design for weddings and milestone celebrations across Southwest Florida, a discipline that combines artistry with detailed logistical planning.

We provide bespoke floral design for weddings, milestone celebrations, and intimate gatherings across Naples, Marco Island, and Bonita Springs.

Our boutique approach means every event is custom-designed to reflect your story and venue, whether it’s a ceremony at the Naples Botanical Garden, a reception in Pelican Bay, or a beachfront wedding on Marco Island. We don’t offer packages; we create personal, elegant floral environments. The best first step is to schedule a consultation. We will listen to your vision and create a proposal that feels like a natural extension of your style. With us, your flowers won’t just decorate the day, they’ll help define it.

What is the average cost of wedding flowers?

This is often one of the first questions couples ask, as floral budgets can seem mysterious. In Naples' luxury market, it's helpful to have clear expectations.

Most of our Naples weddings range from $3,000 to $8,000, reflecting the custom design, premium stems, and logistical service involved.

  • Intimate Celebrations ($3,000+): This typically covers personal flowers (bouquets, boutonnieres) and a few key focal arrangements for smaller, more personal events.
  • Full-Scale Weddings ($5,000 - $8,000+): This range is common for larger celebrations that include ceremony installations, multiple reception centerpieces, and premium blooms like peonies or garden roses.

During peak Naples season (November-April), demand and costs can increase. Our goal is to provide transparent guidance and create a design that feels abundant and unforgettable, no matter the budget.

How far in advance should I book my wedding florist?

In Naples' luxury wedding market, planning ahead is key to a seamless and stress-free experience, and your floral designer is no exception.

We recommend securing your floral designer 8 to 12 months in advance, especially for peak season dates between November and April.

This timeline ensures we have the creative space to engage in our "intentional curation" process, sourcing specific, premium blooms from our partners and coordinating seamlessly with top venues like Vineyards Country Club or Hideaway Beach Club. Booking early guarantees you priority access to our design calendar and the unhurried, collaborative process that transforms a beautiful wedding into an iconic Naples celebration. If your date is closer, please reach out immediately. We occasionally have flexibility and would rather see you with stunning flowers than have you settle for anything less than your vision.

How can I maximize my wedding flower budget?

Every couple wants their wedding to feel lush and beautiful. The key isn't simply about the quantity of flowers; it's about making strategic, high-impact choices.

We guide our couples to focus on key focal points, embrace seasonal blooms, and repurpose arrangements to create an abundant feel at any budget.

Our top recommendations include:

  • Invest in Focal Areas: Prioritize designs that will be in the most photographs, like the ceremony backdrop, bridal bouquet, and head table.
  • Trust in Seasonal Stems: Using flowers that are naturally in season provides the best combination of freshness, beauty, and value.
  • Repurpose Intelligently: We can design ceremony arrangements that can be moved and repurposed beautifully at the reception.
  • Trust Your Designer: Our experience allows us to suggest creative solutions and substitutions that maintain a luxurious look while respecting your budget.

Our role is to be your trusted advisor, ensuring your floral investment yields the most breathtaking and memorable results.


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Flower Care, Vase Life & Satisfaction Guarantee

What is your quality guarantee?

When you order flowers for a significant moment, you are placing your trust in us, and we take that responsibility seriously.

Our guarantee is simple: every arrangement is backed by our promise of freshness, design integrity, and the commitment to make things right.

We begin by sourcing from top-tier growers and conditioning every stem in our Naples studio to thrive in the local climate. From the moment of design to the final hand-delivery, we control the entire process to ensure quality. If, for any reason, your arrangement doesn't meet your expectations, we ask that you contact us immediately. You can order from Grace & Blooms with complete confidence.

How can I make my flowers last longer?

This is an excellent question, as a few simple steps can add days of enjoyment to your arrangement. We call it our "post-purchase care ritual."

For maximum longevity, provide fresh water with flower food every two days and keep the arrangement in a cool spot away from direct sun.

The biggest threats to vase life are bacteria in the water and ethylene gas from ripening fruit, so refreshing the water and keeping the flowers in a cool location provides the ideal environment for them to thrive. With just a little attention, your arrangement will continue to bring beauty into your home long after it first arrives.


Product Details & Arrangement Choices

What kind of roses do you use?

It’s a thoughtful question, as the quality of a rose can vary dramatically. We believe a rose should be a luxurious component of a design.

We use premium, long-stem roses selected for their large bloom size, vibrant color, and extended vase life.

Sourced from elite growers, our roses are professionally conditioned in our Naples studio to ensure they open slowly and gracefully over several days. You will find them woven throughout our signature collections, where they add a classic, romantic fullness that elevates the entire design. Every rose we use is chosen to make your arrangement feel more abundant, elegant, and unmistakably boutique.

Do you offer tropical flower arrangements?

Absolutely. Living on the Paradise Coast, we are continually inspired by the bold, sculptural beauty of tropical flowers and greenery.

Yes. We frequently design with premium tropical stems like orchids, anthuriums, and birds of paradise that are perfectly suited to the Southwest Florida aesthetic.

These stunning blooms, known for their longevity and dramatic flair, are ideal for our larger Deluxe ($169) and Premium ($239) arrangements, where their artistry can truly shine. We often incorporate elegant Phalaenopsis orchids into designs for clients in communities from Mediterra to Port Royal. If you desire a distinctly tropical feel, we encourage you to request it. We will craft a lush, modern arrangement that feels perfectly at home in Naples.

Are your flowers safe for pets? Are lilies toxic to cats?

This is a critically important question for any pet owner, and we take it very seriously. The safety of your entire family, including its furry members, is paramount.

You are correct to be cautious; several common flowers, especially all varieties of lilies, are highly toxic to cats and other pets.

Even a small amount of lily pollen can be dangerous for cats. Other blooms like tulips and daffodils can also cause problems if ingested. If you have pets in the home, please inform us when you place your order. We can guide you toward a stunning, pet-friendly design using safer alternatives like roses, orchids, sunflowers, and snapdragons. Our promise is to create an arrangement that is both beautiful and mindful of your home environment, giving you complete peace of mind.


The questions are answered. The doubts are gone. What remains is the simplest choice of all: to send beauty into someone’s world and watch what happens next.

At Grace & Blooms, that is our promise, to turn hesitation into delight, and moments into memories.

After all, every bloom tells a story … what will yours say?


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